Billing Terms and Conditions

Last updated: December 18, 2025

Secure Payment Processing

At zylex.shop, we prioritize the security of your personal and financial information. We use Shopify Payments as our primary payment gateway, which is a secure and trusted method for online transactions.

All transactions are processed through a secure server using Secure Sockets Layer (SSL) technology with 256-bit encryption. This ensures that your credit card data is safe and cannot be read or intercepted by third parties during transmission. We do not store your full credit card numbers on our servers.

Accepted Payment Methods

We accept the following forms of payment for all orders:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club.

  • Digital Wallets: Apple Pay, Google Pay, Shop Pay.

You must provide valid payment information at the time of purchase. By submitting your payment information, you authorize us to charge the designated amount to your chosen payment method.

Payment Timing

  • Immediate Charge: Your credit card or payment method will be charged at the time your order is placed and confirmed.
  • Verification: All orders are subject to payment verification and authorization before shipping. If your payment method is declined or cannot be verified, we reserve the right to cancel your order.

Pricing and Fees

  • Currency: All prices listed on our website are in US Dollars (USD).
  • Total Price: The total price shown at checkout is the final price you will pay to us.
  • Taxes (International Orders): Please note that our prices do not include international duties, taxes, or Goods and Services Tax (GST) for orders shipped to New Zealand. These charges, if applicable, are determined by the destination country's customs office and are the responsibility of the customer.
  • No Hidden Fees: We do not charge any additional transaction fees or handling fees.

Billing Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Chargeback and Disputes

If you have an issue with a charge on your statement, we encourage you to contact our customer support team first before initiating a chargeback with your bank. We are committed to resolving any billing discrepancies amicably and quickly.

Contact Information

For any questions regarding your billing or payment, please contact us:

  • Operator: Juan Rashad Horton
  • Email: support@zylex.shop
  • Address: 784 Aberdeen Dr, Stone Mountain, GA 30083-4308, USA
  • Phone: +1 763-306-6234